Shipping policy

Last Updated: August 13, 2026

Thank you for shopping with ACCELERATE. We are committed to getting your order to you safely and as quickly as possible. Please review the following shipping policy for information about processing times, shipping options, and delivery.

Order Processing

Orders are typically processed within 2–4 business days after your order is placed. Orders are not processed or shipped on weekends or major holidays.

Once your order has shipped, you will receive a confirmation email with tracking information when available.

During product launches, promotions, holidays, or other periods of high order volume, processing times may be slightly longer. We appreciate your patience and will do our best to keep you informed of any significant delays.

Shipping Rates & Delivery Times

Shipping costs are calculated at checkout based on your shipping address and the shipping method selected.

Estimated delivery times begin once your order has been shipped and are provided by the shipping carrier. Typical delivery times are:

  • Standard Shipping: 3–7 business days
  • Expedited Shipping: 1–3 business days, where available

Please note that delivery times are estimates and are not guaranteed. Delays caused by the shipping carrier, weather, holidays, customs, or other circumstances outside of our control may occur.

Shipping Address

Please ensure that your shipping address is accurate and complete before submitting your order. ACCELERATE is not responsible for orders shipped to an incorrect or incomplete address provided by the customer.

If you notice an error in your shipping address, please contact us as soon as possible at acceleratelashing@gmail.com. We will do our best to update the address before your order ships, but we cannot guarantee that changes can be made after an order has been processed.

Lost, Stolen, or Damaged Packages

Once an order has been delivered to the address provided at checkout, ACCELERATE is not responsible for packages that are lost or stolen after delivery.

If your package arrives damaged, please contact us at acceleratelashing@gmail.com within 7 days of delivery and include your order number and photographs of the damaged packaging and product. We will work with you to determine the appropriate resolution.

If your tracking information indicates that your package was delivered but you cannot locate it, we recommend checking with household members, neighbors, and your local carrier before contacting us.

International Shipping

At this time, ACCLERATE only ships within the United States. We are working to expand our business internationally. International customers are responsible for any customs duties, taxes, or fees imposed by their destination country.

International delivery times may vary due to customs processing and other factors outside of our control.

Questions About Your Order

If you have questions about your order or shipping, please contact us at acceleratelashing@gmail.com and include your order number. We are happy to help.

ACCELERATE reserves the right to update this Shipping Policy as needed. Any changes will be posted on this page.